Terms & Conditions

  • Preamble:
  • Welcome to Brandaty.com. Herein below the terms pertinent to your use of our website and mobile application in connection with your log onto Brandaty.com` s page as well all URLs and properties. You will be hereinafter referred to as "User or Member" in this agreement. Your use of Brandaty.com` s page or application is deemed as a consent indicating your acceptance of this agreement` s terms conditions and provisions for Brandaty.com` s website owned by brandaty Trading Company including all the below details noting that it is a confirmation of your obligation to comply with the content of this agreement related to Brandaty Trading Co. hereinafter referred to as "We", our electronic website and mobile application. This agreement is considered valid should you accept consent option.
  • We shall further have the right to change these terms and conditions at any time noting that any of such changes will be considered enforceable on the day you log onto our website or application. Hence, you should read terms at each time you use our website or mobile application. If you disagree to our below terms, you shall stop using our website or mobile application.
  • 1 – Membership Registration Term:
  • In order to be able to enjoy marketing and browsing services, you should register membership considering the following terms: -
  • 1 – Should you proceed with registration and account establishment, you will become a "Registered User" noting that you must be not less than 21 years to be admitted to our website and application membership. Website administration reserves its right to cancel the account of any member who is aged less than 18 years provided that we are materially obliged to liquidate his own account.
  • 2 – User shall adhere to all laws applicable to online commerce organisation.
  • 3 – If any commercial corporation or entity registers with us, it will be bound by all terms and conditions set forth herein.
  • 4 – No user will have the right to open two accounts at the same time for any reason. On the other hand, website and application administration is entitled to block or terminate either account, in addition, liquidating the relevant user` s account.
  • Terms Immediately on membership registration application, you shall abide and agree to the following terms:-
  • 1 – The user shall disclose correct and accurate personal information (including name, date of birth, email address, credit card` s details/ KNET Card and other details) as required in the form pertaining to account designation and membership registration form provided that the user update information, if changed, such as telephone number, email or registered address.
  • 2 – You will be liable for keeping the information, related to your own account and password, with confidence.
  • 3 – Website or application administration will not be, in any way, held accountable for any corporeal or incorporeal loss sustained by you in a way or another due to your default in maintaining your account with us such as user name or secret password.
  • 4 – You are obliged to indemnify us for direct or indirect losses that may be incurred by us due to any illegal, untrue or unauthorised use or your account by you or by any other person who has obtained your access data either directly or indirectly.
  • 5 – You shall not insert any word under brandaty name in the registration card.
  • 6 – You agree on furnishing us with any information and/ or documents if they are required from you by us.
  • 7 – We are obliged to keep, in strict confidence, the personal information and contract data belonging to your. As such, brandaty website and application will not share such information with any entity or a third party. However, the brandaty website is entitled to disclose the information registered with it to the official authorities if the same are required as per court orders.
  • 8 – We will, at any time, have the right to request you to disclose additional information or official documents in connection with your possession of financial payment means.
  • 9 – You are liable for keep, confidential, your account and password in addition to restricting access to your own devices. You agree on accepting responsibility for all activities undertaken within your account or password.
  • 10 – If you are less than 21 years old, you can use the website and application only by permission of a parent or a guardian.
  • 11 – You know and admit that our website and application membership is free of charge.
  • 12 – If you do not adhere to the aforementioned terms, brandaty.com will be entitled to write off or terminate your membership in addition to the website administration` s right to block website and application membership.
  • 13 – You have no objection to grant us unrestricted, permanent, irrevocable, expense exempted and licensed for using personal information or otherwise furnished by you to the website and/ or notified by you on website through registration or purchase for website operation and promotion pursuant to use agreement and confidential information agreement.
  • 14 – Brandaty.com can suspend and terminate your membership and/ or your access to website or application at any time without notice and for any specific reason noting that it can terminate this user agreement.
  • 2 – Electronic means of communication 1 – You agree on our communication with you via email, transmitting notifications through your email or through advertising and promotion messages on the website or application.
  • 2 – You, as a user, shall have the right to confirm the absence of your wish to receive advertising e-messages by click on the option pertinent to request, for not receiving promotion e-messages, available below promotion and advertising messages sent by us.
  • 3 – Agreement:
  • 1 – You know and agreed that brandaty.com will notify you of any amendment to this agreement; and you hereby agree on your obligations` multiplication or rights` contractions pursuant to any amendments that may be made to user agreement.
  • 2 – You agree that brandaty.com has the absolute authority and liberty, without any legal liability, to make, at any time, basic or sub-amendments to the agreement, website or application without requesting your consent, by transmitting a notices via website or e-messages.
  • 4 – Order or purchase process from website or application 1 – You can order and purchase products via brandaty.com website or application. Value of the product or products, that have been purchased, shall be paid as indicated during ordering process noting that the amount includes product price, freight costs and other charges required for such order. You can review payment and delivery terms below.
  • 2 – By clicking on "Confirm" button, this is deemed your last order phase. Following order and purchase process completion, we will send you an e-mail message confirming the process detailing the products ordered by you, order number, value, ……. etc. Please note that this email is not for order confirmation but it is rather for purchase order affirmation.
  • 3 – After your order is accepted by us, we will deliver your order to the address furnished to us by you if pay the purchase price by using your credit card or when products are delivered to your address provided, however, that we receive purchase order in full, whether payment by electronic means or payment on receipt.
  • 4 – Please print and maintain all your order receipts and bills for your purchases from our website or application.
  • 5 – If we are unable to provide products, we will notify you accordingly as soon as possible noting that we will refund the entire amount paid by us to us.
  • 6 – You know and agree that website administration has the right to cancel your order. If we discover an error in the prices pertaining to products ordered by you, will immediately notify you accordingly as soon as possible; and we will give you an option for reconfirming your order at the correct price or cancelling such order. Should we be unable to contact you, we will deal with order as cancelled. If you cancel order and you have actually paid for products, we will recover full amount noting that you will have no right to claim any type of compensation, corporeal or incorporeal, other than the paid amount.
  • 7 – There may be faults in the prices declared by us or there a mistake may take place during purchase order. Through your subscription and your registration of your membership with us, you agree on any decision made by us in that case such as your order cancellation in addition to refunding the electronically paid amount in case of prior online payment. In case of payment on receipt, it is possible for us not to deliver your order together with the right to terminate your order without any indemnity.
  • 8 – All specified prices are in the Kuwaiti Dinars (KWD) including taxes (if any) at the current applicable rates but exclusive of delivery fees.
  • 5 – Brandaty.com safe payment method Payment process shall be made and completed via the following payment methods:-
  • 1 – Credit card or discount card (KNET, visa card or master card). In case of using the same, you will be directed to the page associated with payment procedures in connection with master card and visa card and will hereby required to enter card details (such as card number, expiry date, code number, etc.). Then, you will be directed to page pertinent to your bank for accessing your information where you can make sure of the authenticity of your name and address as well as other personal information rendered by you during ordering process. This means that you agree on checking process procedure.
  • 2 – KNET Card. Should you use it, you will be directed to payment gateway pertaining to your KNET Card where you will be requested to access card number, expiry date, code number and bank choice.
  • 3 – If you choose payment by PayPal account, you will be directed to your account in PayPal where you will be required to access your email and password. You may be requested to access credit card` s data and code number if such information is not available in your PayPal account.
  • 4 – Payment on delivery on cash. When you choose such means, we will deliver your request to your noting that you will be obliged to pay your full order amount on cash. However, any payments at delivery time will be subject to the following:
  • 5 – Cash payment will be made in the country currency to the authorized driver to collect the same immediately before delivery of the ordered products noting that no other payment method, such as checks, bank transfer or gift slips, will be accepted.
  • To ensure timely delivery, the client will be contacted prior to delivery date by the forwarding company under a contract with us.
  • 6 – Brandaty Import & Export co. will not assume any liability on account of any losses or damages resulting from fraudulent transactions which occur owing to electronic raids or burglary at payment or gateways of the bank that issued such card, client credit card data` s theft, PIN, password verification details or any other data which permit purchase via payment gateway through ill-minded persons or card illegal holders noting that the company has adopted all security precautions for the website and application in coordination with banks and the relevant authorities so as to protect payment gateway against such online raids and information burglary.
  • 6 – Discount & Promotions` coupons In the framework pertaining to our website campaigns and application products, we can issue discount coupons or offer discounts to registered users from time to time where the registered users have the following rights as per the following terms:
  • - All coupons distributed by us shall be only used on website or application.
  • - Discount coupons are valid for use during promotion periods during which they have been issued noting that they will be valid as of the date of their issuance till online declared expiry date.
  • - It is impermissible to use the same coupon twice. It shall be used with each online purchase process for a product or multiple products (as per coupon or discount campaign` s terms). Further, it shall be only used before website or application purchase order is completed.
  • - You agree and give brandaty.com the right to determine the quantity of the product you will purchase during discount or coupons` period where the quantity is fixed at a number of 1 or more purchasers. If the purchaser registers another account for purchasing other quantities plus those determined for him, brandaty.com will have the entire right to have recourse against him by cancelling your order and terminating any extra quantity beyond that specified for purchaser by brandaty.com whether a purchase order has been carried out via application or website.
  • 7 – TRADEMARKS
  • Brandaty.com acquire all rights, logos and other words on website and application which are either registered or unregistered trademarks being protected by international intellectual trademarks as well as other property rights and laws.
  • 8 – Copy Rights:-
  • 1 – All contents of website or application including texts, designs and graphic pictures, logos, buttons, codes, vocal clips, videos digital loads, gathered data and online programs shall be vested in Brandaty Import & Export co. noting that copyrights in this regard are reserved for it, for those who have prepared such contents and for authorised designees within reserved copyrights, trademarks, intellectual and creative property rights and laws.
  • 9 – Liability & Indemnification 1 – We do not ensure that the website, application, any services or products available through the same will remain uninterrupted or void of any errors. There may be delay, deletion or interruption and/or inaccuracy in materials or services made available through our brandaty.com website and application.
  • 2 – We do not render any assurances as to accuracy, timeliness, reliability or no hacker against any content on brandaty.com website or application or the services made available through it.
  • 3 – Though we take necessary and reasonable actions to prevent penetration of viruses and other online codes into brandaty.com website or application, we do not ensure that the website, application, service, products or items, available via our website and application, are free from such destructive factors. We are further not liable for any damages or harm attributable to such factors or directly or indirectly arising from such factors.
  • 4 – It is impermissible to consider brandaty.com liable, under any circumstances, toward you or any third party, for any direct or indirect losses, special or subsequent, of any type (including for example but without limitation lost profits business cessation, lost software or other data on your own data system) even if we have been notified by you.
  • 5 – Brandaty.com do neither give nor provide all guarantees, assurances, either express, implied or legal, to the maximum limit permitted by law in connection with the website, mobile application, other services rendered by us or in relation to currency or completion of the information provided it.
  • 6 – Should an incident or sequential incidents occur on the website or application; we will be only obliged to pay the value of the product or the ordered paid by you. If no payment is made by you, brandaty.com will not indemnify the purchaser in any way whatever.
  • 7 – You agree on indemnifying brandaty.com, together with its manager, officers, employees, affiliates, attorneys and licensees in connection with any claims arising from your breach of these Terms or your use of brandaty.com website. The indemnity will be determined by Brandaty Import & Export co. the owner of website and application.
  • 8 – Brandaty.com will not be held liable for any delay or failure in the delivery of any products, performing any obligation or otherwise as set forth in these terms if the reason is wholly or partially resulting from force majeure events and/ or acts of God, either directly or indirectly, due to circumstances that are beyond its reasonable control. To avoid any doubt, force majeure events mean and include, without limitation, events of the war, riots, civil war, rebellion, earthquake, storms, floods and other physical natural disasters and/ or catastrophes.
  • 10 – Confidentiality:
  • 1 – Brandaty.com all (physical, systematic and technological) protection measures to reserve and prevent access by an unauthorised person into your personal information noting that the internet is not a safe environment or means. As such, 100% personal information confidentiality cannot be ensured.
  • 2 - Brandaty.com will connect your contact information "mobile phone, email, forwarding bill of lading details and order to the shipping company for the completion of freight and payment process.
  • 3 - Brandaty.com has no control over any third party acts such as other web pages or applications linked to this web site or application of for the acts of third parties who allege they hold and represent others. You know and agree that brandaty.com may use the information furnished by you to it for rendering services to you on the website or application or for sending marketing messages, notification messages to your via email or application and that confidentiality contract, in this regard, controls gathering, treatment, use and transfer processes your personal ID information.
  • 11 – Providing information/ opinions on product or service Brandaty.com requests from website or application purchasers to give redemption information (feedback)/ opinions on the product or service after the completion of each purchase process as this can assist all users to recognise purchasers and products truly and better. Your feedback information will be displayed together with user ID on website or application. You agree on not publishing feedback information which contains racist assaults, political information, and detraction from cultural value, any ridiculous comments, slanders or insulations. If you persist in providing passive information or opinions, brandaty.com will promptly proceed with terminating your membership on website or application without furnishing yours with any compensation.
  • 12- Determination of liabilities:
  • As permissible by law, brandaty.com, as well as its employees, managers, personnel, affiliates, licensees and relevant parties will not be accountable for any direct loss or shutdowns arising from your use of website or application. If you are satisfied with the website or application or with any of its contents, items, the solution will be represented in your disconnection off use. In addition, you agree that any unauthorised use of website and application as well as its services due to your omission will cause brandaty.com to sustain harm. Consequently, the website or application will then have to apply user agreement` s terms and provisions.
  • 13 – Security
  • You agree on providing brandaty.com, as well as its managers, officers, employees, affiliates, attorneys and licensees, with security and protection from any damage that may be sustained by them due to claims, losses, shutdowns, costs and charges which occur owing to breaches of user agreement or your violation of any law, amendments or aggression on third party rights.
  • 14 – Rights & Obligations` Transfer:
  • Brandaty.com will be entitled to transfer a part or all its rights, benefits, obligations and liabilities to other parties working with it without the need for referring to you as provided for herein. We are also obliged to notify you or such transfers if they have occurred in addition to publication on website or application. Meanwhile, you cannot transfer your own benefits, rights and obligations to a third party without taking a prior permission in writing from brandaty.com pursuant to user agreement` s terms and provisions.
  • 15 – Miscellaneous Information:
  • - If you cancel or refrain from any clause herein for any reason, such clause will not supersede or amend the validity of the agreement` s remainder of clauses.
  • - Should this agreement be translated into any other language, both Arabic language and English language will both or either remain prevalent.
  • 16 – Law & Arbitration
  • This user agreement is drawn up and governed by State of Kuwait Law. The Arabic language only is the interpreting, construing and governing language in contracts and agreements noting that it is totally and entirely subject to the exclusive jurisdiction as applicable in State of Kuwait. This paragraph creates a substitute to be referred to if user agreement expires or is terminated for any reason whatever.
  • 17 – Warranty Provisions & Terms
  • 1 – Warranty is available for the electronic devices whose warranty period is determined on producer page on website or warranty label consigned with product.
  • 2 – Please provide the original bill or bill of lading to maintenance center in order to be able to render such warranty services.
  • 3 – Warranty does not include shutdowns arising from misuse, bad installation, breakage, electrical power instability, device` s exposure to fluids or any repair carried out outside the company` s supervision or due to computer viruses.
  • 4 – Maintenance included in warranty shall be conducted inside maintenance centers approved by us. Any item maintenance attempt outside such center will entirely cancel the warranty noting that brandaty.com will not be liable in any way for any lawsuits or damages that may arise from maintenance outside maintenance centres recognised by it. Maintenance is deemed cancelled in case of any maintenance attempt outside recognised maintenance centres. Brandaty.com will not be accountable for any damages, indemnities or cases for any item maintenance outside the centre authorised for maintenance.
  • 5 – Maintenance, or even items` replacement, conducted as per the warranty` s terms and provisions. This will be neither considered nor lead to warranty extension period noting that maintenance or replacement in any way will not be deemed as a renewal of warranty term provided to the purchaser with the commodity.
  • 6 - This warranty is not subject to transfer from a person to another. Furthermore, the bill or freight invoice will be the only means through a purchaser can benefit from warranty services rendered by brandaty.com or its recognised maintenance centres set forth in the warranty document appended to the product. Brandaty.com will not be liable for any express or implied breach of any of such warranty` s items.
  • 7 - Brandaty.com will not be accountable in any way for any loss of information which may be stored/ reserved on any of the commodities being maintained or replaced.
  • 8 – If you are not satisfied with any maintenance centre checked up by you for benefitting from the warranty of a product you have purchased, please contact customer service centre. We are entirely keen on rendering the best-promised service.
  • The following shall be excluded from warranty:
  • 1 – Periodical inspection, general maintenance, repair and replacement of a commodity` s items broken down in the course of normal use in addition to the other consumable parts such as batteries, cables, lights and other parts of the commodity which are normally depreciated.
  • 2 – Misuse which includes, for example, but without limitation, shutdowns that arise from a purchaser` s ignorance of the correct method of a commodity operation or the attempt to operate the same contrary to brandaty.com or the manufacturer` s policy plus the shutdowns resulting from using any unauthorised accessories with the commodity. Warranty does not include breakage or product`s immersion into water.
  • 3 – Any shutdown resulting from wrong installation or fixation leading to violation of the instructions set forth herein or those granted by brandaty.com to the purchaser at the time or purchasing the commodity.
  • 4 – All shutdowns, resulting from different incidents such as thunders, Acts of God, floods, civil commotions or other reasons beyond brandaty.com` s control and cannot be overcome.
  • 5 – Shutdowns which result from modifications to a commodity to match with international or local standards at all territories wherein commodities, not originally designed, to be operated.
  • 18 – Delivery Policy Dear customer, we, at brandaty.com, do our best to avoid delay in delivering your order or the occurrence of any problems while experiencing marketing with us; hence, we are keen that all our policies are transparent and simple. Should you be in need of any clarification, please do not hesitate in contact us directly. Our delivery policies are indicated hereunder:
  • 1 – We will deliver your orders in Kuwait via a fleet of competent companies for order delivery.
  • 2 – When delivery is made, the driver will request you to sign the invoice duplicate or an electronic signature. Such signature is a confirmation that you have received products in full as indicated in the invoice and freight bill. If you are not present at a specific address for delivery, we will deliver the order to any person available at such address requiring him to sign electronically or on the invoice. Accordingly, the signature of any person existing at such address will be deemed as an affirmation that you received products.
  • 3 – The customer is not entitled to seize delivered stock and shall not deliver such purchases before their fixed price is fully settled in case of payment on delivery noting that the recipient person is the person registered with it and who has ordered purchasing products or the person representing him provided however that he submits an evidence and sign for receipt by name and Civil ID. Number.
  • 4 – If the customer is not available at the address specified for delivery, the driver will wait for 10 minutes. Should the customer is not present at such time; the driver will have to disposal. Hence, the customer shall be once again contacted within a single day or on the next day. Should it be impossible to contact the customer on the next day, we will attempt to contact him on the day to follow. If not, will cancel order and refund order value to the customer if he has advanced such value.
  • 5 – In the event that the customer service officer cannot contact the customer within 48 hours as of order date, the order will be automatically terminated.
  • 6 – Delivery zones: all Kuwait territories.
  • 8 – Delivery period: within 48 business hours as of the date and time pertaining to order confirmation.
  • 9 – Working Hours: from Saturday to Thursday: 9 AM – 6 PM.