Information about our customers is an important part of our business, and we are not in the business of selling that to others. We share the information collected by us, only as described below and with the Group companies/subsidiaries/affiliates of
Collecting Personal Information
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail firstname.lastname@example.org or call us 1800166
Every time you visit brandaty.com website or mobile application, information is sent from your browser to our server log files, where it will be saved. The information transferred includes time and date or visit to our site, which pages were viewed, IP address, URL of the site that referred you to
Once we have all this information, all IP addresses are deleted or anonymized. Anonymization means that your IP address is changed in such a way that they either cannot be linked to the original user or can only be linked through extensive research.
The anonymous information stored in this log file is then used to improve the shopping experience on the
Data that we collect
we may collect various information if you seek to place an order for a product to us on the Site or mobile application
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website or application and customize them for users; identify visitors on our website / application; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us,
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Your phone number may be used for notifications regarding order status and announcements of latest deals and campaigns.
Payments that you make through the Site will be processed by our agent. You must only submit to us or our Agent or the Site/ application information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are short to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Credit Check and Fraud Prevention
We will search at FPs for information on those placing orders for products on the Site or mobile application
We will use the information provided to us by FPs to help make decisions about all those placing orders for products on the Site.
If you give us false or inaccurate information and we identify fraud, details may be passed to FPAs.
Other uses of your personal information We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical. You can choose to opt-out of this at any time. Any answers to surveys or opinion polls
We may also send you other information about us, the Site, mobile application, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Friday or Saturday, nor (ii) a public holiday anywhere in Kuwait of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
All Telephone calls (incoming/outgoing) with our call
Disclosure of Your Information
While we will make every effort to safeguard and keep confidential the information provided to us, we might share your Personal Information with other Group companies/subsidiaries/affiliates of
• To other companies and organisations to administer any prize draws or competitions.
• To our agents, staff and approved third parties to provide services for us.
• To anyone to whom we assign or transfer our rights and duties under our agreement with you.
• If we have a duty to do so or if the law compels us to do so either in connection with any legal proceedings or prospective legal proceedings; or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
In carrying out the activities specified in this section, we may transfer Personal Information to reputable
New technologies are emerging on the Internet that
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We take all steps reasonably necessary to protect against unauthorised access, use, alteration, disclosure, or destruction of Personal Information. Any information that we collect and store that is personally identifiable is protected using appropriate means, and
Protecting your Personal Information is very important to us. Therefore, we take the following precautions, among others, to better protect the Personal Information;
• We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your Personal Information including the use of Secure Sockets Layer (SSL) software. Our website is certified by VeriSign and transactions managed through our partnership with KNET and Kuwait Finance house.
• We store all the Personal Information you provide to us on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
• We display only the last four digits of your credit/debit card numbers, whilst in the case of the use of Visa or MasterCard the CVV number will be requested, and when using KNet cards you will be required to enter your
It is important for you to protect against unauthorised access to your Account and password and to your computer. You must ensure that you log out/ sign-off from your
It is possible that two weeks after receiving your Product, we may send you an e-mail inviting you to review and rate the Products that you have purchased. In addition, sometimes we may also ask you if you would like to answer questions related to your Product, as submitted by other customers.
You may note that:
• Your review may be shared on other
• Once submitted, it usually takes 72 hours for your review, question or answer to appear on www.brandaty.com provided it is in line with our publishing guidelines
• Your review can be submitted anonymously or if you prefer, you can leave a rating only review.
• It is not possible for you to edit/remove your review after submission.
If you require any further information on this service or wish to have your review removed, you can contact Customer Services.